Practice Management

Tracy Bowden

Tracy joined the practice in 1997 after the previous Practice Manager retired.  She previously worked for British Airways as cabin crew on their fleet of Boeing 747s.  She gained the Certificate of Education and moved into the training industry.  Her job entails the management of finances, human resources, service planning, building maintenance and the unpredictability of the day-to-day running of a busy surgery. 

Tracy tries to keep fit in her spare time.  She completed the Tough Mudder Challenge in 2016 and 2019 as part of the surgery team.


Nichola Covil-Crawford

Patient Services Manager

Nichola joined the practice in 2010 as a Receptionist.  Having previous experience in GP Practice and an administrative background in local government she progressed to become the Senior Practice Administrator and more recently Patient Services Manager supporting the GPs and Practice Manager in the running of our busy practice.


Debbie C
Debbie A
Joanne T

The team of receptionists aim to offer a friendly and helpful first point of contact with the surgery. They are a very experienced team, with more than 60 years of service between them. They are kept extremely busy dealing with patients on the telephone and at the reception desk along with the requirements of the Doctors, Nurses and other Healthcare Professionals.

In addition to their main duties of answering the telephone and greeting patients at the main reception desk they are also responsible for the issuing of repeat prescriptions, confirming test results, taking messages and dealing with queries, arranging home visits, registering new patients, dealing with the post, and scanning documents.


Linda De La Haye

Linda originally joined the practice as a receptionist in 1999 and was trained to also support our Secretary at the time.  She became one of our Practice Secretaries in 2016 and shares this role with Paige.  Linda still works as a receptionist for one day a week.

Paige Worth

Paige joined the surgery in July 2015 as our first Admin Apprentice under the national apprenticeship scheme.  She received training and supervision in all aspects of the running and administration of a busy GP Practice and successfully achieved a BTEC Level 3 qualification in Business Administration. Paige has since progressed in her administration role and deals with the administrative responsibilities as part of the administration team in supporting the running of a busy GP practice.  She also shares the role of Practice Secretary with Linda for 2 days per week.

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